1. Order via e-mail: inform code number and quantity to info@geminlove.com
2. Order in this web site by registering
How to Payment
We accept PayPal only
- PayPal pay at paypal@geminlove.com
- at Shopping cart / checkout
Gem in love has partnered with PayPal thru our Verified PayPal business account
PayPal allows you to:
- Pay from multiple funding source including credit card (Visa, Master card, American express), bank accounts and PayPal balance from a single account
- Pay merchants without having to share your financial information with them
- Shop with confidence knowing that PayPal protects you from unauthorized purchases.
For more information on PayPal, please log in to http://www.paypal.com
Shipment
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WORLDWIDE SHIPPING AND PAYMENT
Register Air Mail Shipping Service at rate of $10 (USD) included insurance! Delivery within 7-25 Business days.
Express Mail Service (EMS) at rate of $30 (USD) included insurance! Delivery within 3-7 Business days
You can combine any items in one package with no additional cost.
We wolud accept only one address for one shipping transaction. You mast pay separate of its shipping fees for using address.
The orders will be processed within 48 hours of the payment being cleared, however, if there are items you ordered not in stock we will either refund you the money or you can buy something for the same value. if you wish to get the same item, then you need to wait for the item to be produced and that will take 1-2 weeks.
Return Policy
You must contact us within 7 days after you received products to info@geminlove.com and inform us the missing case description promptly with order number, unit weight and price. After our discussion you can return to: GemInLove 29/1 Ladprao 64 yak 12 Wangthonglang Bangkok 10310, Thailand
The return products are subject to 10% withdrawal of value of order as a restock fee. Shipping fee is non-refundable.
Please contact us before ship your item(s) otherwise, you have to pay import taxes. You can receive the money back or replacement after our checking.
if you have any questions regarding the items on the website or any other information you need, please contact us directly trough email nfo@geminlove.com and we will get back to you as soon as we can